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Type	Number of exam questions	Exam name	Exam code
Free	15	Implementing Cisco Collaboration Applications (CLICA)	300-810

Question 1:

DRAG DROP

Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

Select and Place:

 

Correct Answer:

 

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Question 2:

 

DRAG DROP

Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.

Select and Place:

 

Correct Answer:

 

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Question 3:

 

DRAG DROP

Drag and drop the steps of the SAML SSO process from the left into the order on the right.

Select and Place:

 

Correct Answer:

 

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Question 4:

 

DRAG DROP

Drag and drop the steps for SAML SSO authentication from the left into the order on the right.

Select and Place:

 

Correct Answer:

Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html

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Question 5:

 

DRAG DROP

Drag and drop the SAML components from the left onto the descriptions on the right.

Select and Place:

 

Correct Answer:

 

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Question 6:

 

In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

A. Accept out-of-dialog refer

B. Accept replaces header

C. Accept unsolicited notification

D. Accept presence subscription

 

Correct Answer: C

Reference: https://community.cisco.com/t5/collaboration-voice-and-video/understanding-troubleshooting-mwi-on-unity-connection/ta-p/3162948 https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/security/9_0_1/secugd/CUCM _BK_CCB00C40_00_cucm-security-guide-90/CUCM_BK_CCB00C40_00_cucm-security-guide_chapter_011001.pdf

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Question 7:

 

Which CLI command is used to collect traces from the Cisco Presence engine for seven days?

A. file build log cisco_presence_engine 7

B. file build log cisco_presence 168

C. file build log presence_engine 7

D. file build log presence_engine 168

 

Correct Answer: A

Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-1201_chapter_010101.html

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Question 8:

 

An administrator is configuring call handlers in Cisco Unity Connection. The administrator must ensure that internal extensions are restricted so that callers must go through the company operator to reach employees, and so that callers hear an error message if they attempt to dial extensions directly. Which setting is configured to accomplish this task?

A. Transfer Rules

B. Caller Input

C. Greetings

D. Message Settings

 

Correct Answer: B

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Question 9:

 

An administrator must configure a federation between company A and company B using the SIP/simple protocol. What are the configuration items that are available?

A. Port 5061; TLS encryption; Instant Messaging, Presence, and VoIP support

B. no encryption; Instant Messaging, Presence, and VoIP support

C. port 5222; TLS encryption; Instant Messaging, Presence, and VoIP support

D. no encryption; Instant Messaging support

 

Correct Answer: A

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Question 10:

 

An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view. Which action should be taken to resolve this issue?

A. Configure the user primary extension to their directory number.

B. Configure the user digest credentials to match the user password.

C. Configure the user access control group assignment to Standard CTI Enabled.

D. Configure the username and password in LDAP.

 

Correct Answer: A

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Question 11:

 

Refer to the exhibit.

A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

A. Ask the user to click on the Connect to a device” button and use the correct username and password.

B. Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.

C. Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.

D. Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile. Check if “OAuth with Refresh Login Flow” is enabled on Cisco Unity Connection but disabled in Cisco UCM.

 

Correct Answer: AB

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Question 12:

 

Which SAML component defines the content of data transferred from an IdP to a service provider?

A. protocol

B. assertion

C. binding

D. profiles

 

Correct Answer: B

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Question 13:

 

Which two command line arguments can you specify when installing Cisco Jabber for Windows? (Choose two.)

A. CISCO_UDS_DOMAIN

B. TFTP_ADDRESS

C. VOICEMAIL_SERVER_ADDRESS

D. SERVICES_DOMAIN

E. TFTP

 

Correct Answer: DE

Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/ CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber110_chapter_01100.html#JABW_RF_CE43EF4C_00

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Question 14:

 

Refer to the exhibit.

An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

A. Option A

B. Option B

C. Option C

D. Option D

 

Correct Answer: B

 

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Question 15:

 

What prevents toll fraud on voicemail ports?

A. IP address trusted list on the PSTN gateway

B. CSS

C. Block OffNet to OffNet Transfer service parameter

D. FAC

 

Correct Answer: B

Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/119337-technote-cuc-00.html

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